First-world problems or real problems? Western journalists are whining about Sochi Olympics hotels (updated)

I’ve spent about 10 months in Russia over the past eight or nine years, in Moscow and Saint Petersburg, but also in more remote cities such as Vorkuta, Ufa, Petrozavodsk, and Voronezh. Even in Moscow, where the hotel stood next to the Russian Foreign Ministry and the rooms was listed at about $175/night, there were substantial issues with water and heat.

Travel in Russia is not easy, and that’s why some of the viral complaints by journalists at the Sochi Olympics seem naive and privileged. Much of the world can’t flush toilet paper down the toilet. Much of the world can’t depend on clean water. Much of the world doesn’t have American breakfast food in the morning.

But there are valid issues coming through in the reports from the media village in Sochi. There are security issues. Some of the water is unfit even for bathing (West Virginia knows about that all too well). Much of the infrastructure is unfinished. There are stray dogs in hotels. By connecting to wifi in the Olympic village, you can be assured that your computer will be hacked and your data will be stolen. (See Update II below)

The Washington Post has the largest collection of journalists’ complaints about their hotels, calling the experiences “hilarious and gross.” Deadspin got in on the act, saying “Staying in Sochi is a Hilarious Adventure.” The Wire has a wonderful analysis of some of these complaints, classifying them either as “real problem” or “first-world problem.” Can’t flush the toilet paper? First-world problem. Water unfit for bathing? Real problem. Margaret Coker, blogging for the Wall Street Journal, tells journalists to stop complaining, offering a good read on the scope of these complaints.

In fact, many of the images purported to be from the Sochi Olympics site are not from Sochi or Russia at all. The Telegraph leads their story about these complaints with a picture of three office chairs facing a toilet. Gizmodo busts some of these photos, finding that many of them have been passed around online for a year or more. The Wire has a similar analysis.

As usual, BagNews has a deeper read on what these reports mean, warning that by saturating news sites with “hilarious” (and sometimes fake) complaints about hotel conditions, readers and viewers lose sight of the real issues surrounding these Olympic Games. Real infrastructure problems need to be reported, but so does the conflict in areas close to the Olympics, Russia’s abuse of human rights, corruption in the construction and production of the Sochi Olympics, and anti-gay legislation and sentiment in the country. These issues deserve the media attention now being diverted to pictures of toilets.

UPDATE: Dmitry Kozak, the deputy prime minister responsible for the Olympic preparations, told the Wall Street Journal that they have surveillance footage of shower usage in journalists’ hotel rooms. A spokesman for Kozak quickly said they don’t have footage of anyone in showers or hotel rooms.

UPDATE II: The reports about Sochi wifi hacking seem to be exaggerated. Vice’s Motherboard site has a deeper look at NBC’s report, which served as the basis for the Yahoo piece linked above. The device infection demonstrations were done in Moscow and required the user to click on malware on a website, just as would happen anywhere in the world. The Trend Micro security expert in the NBC piece has a blog post and white paper detailing the method of infection used in his demonstrations.

5 Responses to “First-world problems or real problems? Western journalists are whining about Sochi Olympics hotels (updated)”

  1. ISO640

    yes, but if they reported on the real-world problems that’d be a lot like work and these are the Olympics. You know, the “fun” work where real-world problems aren’t supposed to be.

    However, you do have to wonder where that $51billion dollars went if things aren’t completed on time or the hotels are missing items, like shower curtains. Which, again, would be like real reporting.

    Seeing these complaints gives us all an idea how far real journalism has fallen.

  2. Janessa

    Didn’t any of these journalists read up on what to expect in the world’s largest communist country? It’s like expecting something you know does not exist and then appearing outraged.
    But then again I do remember witnessing an American journalist at the Vancouver Winter Olympics having a major verbal meltdown because he didn’t have ‘fresh Walnuts’ to sprinkle on his oatmeal for breakfast.
    Is anyone really surprised about the amount of corruption involved with these games? The same was said of South Africa with no surprises.

  3. Kacie

    It doesn’t matter where you go, someone will always complain about food. Plumbing is different between almost all countries. However, when you host the Olympics there is a standard expected, regardless of the host country. Safety should never be compromised. Construction should be finished and cultural idiosyncrasies should highlight the host country-not detract from it. The blunder here is that journalists share and report information. They, along with the Athletes, should have had the most top notch experience so that the reporting focused more on the games.

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